Frequently Asked Questions
Everything you need to know about shopping with House of Majestic
How do I determine the right size for my order?
We provide a detailed size guide on every product page. Since our collections feature various fits, we recommend measuring yourself and comparing it against our specific garment dimensions to ensure the perfect fit.
What is the standard shipping timeframe?
Domestic orders are typically processed within 1-2 business days and delivered within 3-5 business days. International shipping may take 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal, and a refund will be issued to your original payment method once the inspection is complete.
Are your materials sustainably sourced?
At House of Majestic, we prioritize quality and ethics. We work closely with certified manufacturers to source premium fabrics that are both durable and produced under fair labor conditions.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website where you can monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'buy now, pay later' options through Klarna and Afterpay.